Overview

CASE STUDY: delaPlex delivered an enterprise solution that enables web-based food & beverage management. Facilities can organize, explore and brainstorm menus, submit orders directly to the hotel staff, and provide branded online menus to customers.




Client Need

An intuitive, online suite of menu planning apps needed to be created from a legacy Classic ASP web app. Requirements: ability to setup customizable hotel portals, create menus for property entities and manage in-house food & beverage (f&b) orders. A smart data migration was paramount during implementation.

Product Challenges

The legacy system had technical limitations and required re-development using the latest technologies. New features needed to include Single Sign-On (SSO) for all users, web template management, order tracking, and extensive report generation. Strict content security policies and web security standards had to be followed.

The delaPlex Solution

delaPlex delivered an enterprise solution that enables web-based f&b management, allows staff to organize, explore and brainstorm menus, provides the ability to submit orders directly to the hotel staff, and offers branded online menus for customers. The apps included a robust reporting module with roll-up reports per property along with being highly secure, feature-rich, responsive, modern, and supports globalization/localization.

delaPlex took initiative…

“delaPlex took initiative from the start and delivered outstanding results. We have a fast-paced, turn-on-a-dime culture. We have to be. Our clients’ needs change rapidly. delaPlex provides the same service we do. That’s why I consider them a true partner.”

Client Solutions Director
Global Hospitality Software Company
API, Hospitality, Logistics, SaaS, Software Technology, Web Services

How We Did It

delaPlex used an agile development process to deliver the customizable, web-based menu planning tool to the client:

Project Design Process
- Requirement analysis with client
- Researched available libraries to reduce cost
- Refactored existing processes

User Authentication and Authorization
Single Sign-ON (SSO) using OpenID Connect

UI Design and Control
JavaScript framework, including Vue.js,
TinyMCE, DataTables, Select2, & SweetAlert

Database Migration
Entity Framework 6.1, LINQ for secure & safe automatic data migration process

Server-Side Technology
Microsoft ASP.NET MVC-5 with RAZOR, C#


About the client

The client is a global technology and data management company serving the hospitality industry to power and support marketing, sales and events. Their CRM and Marketing SaaS solutions service over 30,000 Premier Hotels in over 143 counties, have over 200 million profiles and over $750 million in annual bookings.

delaPlex has been a primary technology partner with the client for multiple products for over five years.

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