Client Need
Systemic quality assurance (QA) testing to ensure product excellence, including UI/UX testing, system regression testing, data calculation testing, mobile testing, customer campaign delivery validation, and 3rd party compliance testing. Need to introduce software testing automation together with current manual testing to improve productivity and accuracy.
Project Challenges
Tracking multiple complex services, data collections, and report processes used to calculate individual customer stay revenue & allocate points. Designing a new QA plan integrated with project management tools and a custom test automation hybrid framework to improve full regression testing time.
They continually meet target deadlines…
I have worked with the delaPlex QA team for several years now, and I am very pleased. They continually meet target deadlines, are flexible and accommodating, and I trust them to deliver quality results. delaPlex keeps up-to-date with the latest technologies, are great at communication, and very good and quick at training and on-boarding new resources when needed.

delaPlex Solution
delaPlex has delivered broader test coverage and better test quality by introducing agile processes that streamline manual, automation, database and API testing techniques. Test scripts for multiple browsers are performed using Selenium WebDriver and SQL queries for validating backend data are executed. Every sprint cycle now includes Smoke Testing, Functional Testing, Retesting, Regression Testing and DB Testing, which results in better reporting and collaboration among global teams.
How We Did It
delaPlex implemented agile processes to increase of QA performance and provide an overall reduction in testing costs.
Manual Testing
Smoke Testing | Functional Testing | Compatibility Testing
Regression Testing | Cross Browser Testing | Ad hoc Testing
Automated Testing
Visual Studio – 2015 and Higher | Selenium WebDriver – 3.141.0
NUnit – 3.12.0 | Extent Reports – 3.1.3 | AutoIt – 3.3.14.5 | Excel Data Reader – 3.6.0
API Testing
Swagger | Katalon Studio - 7.5.5
Database Testing
MS SQL Server – 2016
Mobile Testing
SmartBear CrossBrowser | Lambda Test
About the Client
Cendyn is a global technology and data management company serving the hospitality industry to power and support marketing, sales and events. Their CRM and Marketing SaaS solutions service over 30,000 Premier Hotels in over 143 counties, have over 200 million profiles and over $750 million in annual bookings.
delaPlex has been a primary technology partner with Cendyn providing testing and development services for multiple products over seven years.