INDUSTRIES : COMMUNICATIONS

Leverage communications expertise for enhanced CX.

Pivot Quickly to Technology Shifts

In the fast-evolving communication industry, staying ahead of technology changes is pivotal to stay on top. Communications businesses seeking to provide seamless and innovative services need the latest solutions with expert insights to help narrow down which tools best fit their needs.

From the integration of AI-powered chatbots to the evolution of unified communication platforms, technological advancements are reshaping how businesses connect with their audience. To thrive in this dynamic environment, communications businesses must not only keep pace with these shifts but actively leverage technology for enhanced customer experiences and operational efficiency.

delaPlex: Your Partner for Communications Consulting

delaPlex emerges as a strategic ally for communications companies navigating the complexities of technological evolution. With a dedicated focus on communications consulting, we bring a wealth of experience and industry-specific insights to the forefront.

Our team collaborates closely with clients, understanding the nuances of their operations, to deliver bespoke software solutions that address the unique challenges in the communications sector. Whether enhancing CRM systems, implementing secure messaging solutions, or optimizing backend processes, delaPlex is committed to advancing the technological capabilities of communications businesses.

Strategic Recommendations to Scale Your Business

delaPlex goes beyond providing technology solutions; we offer strategic recommendations tailored to the goals and aspirations of communications companies. Our boutique consulting services emphasize aligning technology investments with overarching business objectives.

From recommending cutting-edge solutions for efficient client engagement to optimizing data security measures, we empower communications businesses to do more than cope with technological changes — we help you proactively lead with innovation and sustainable processes.

With delaPlex as your technology partner, embark on a journey of communications excellence where every interaction is elevated through thoughtful and strategic technological integration.

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Insights

Explore case studies and articles.

MORE INSIGHTS

Retail Advanced Scheduling Solution Using Blue Yonder WFM System

GPM Investments, LLC, in partnership with delaPlex, successfully implemented an advanced Blue Yonder Workforce Management System (WFM) across 1,400 locations. This deployment included cutting-edge scheduling and retail corporate planner modules, improving labor management, operational efficiency, and strategic growth support.

Event Labor and Talent Mobile Scheduling Platform

delaPlex delivered a mobile enterprise application that assists companies with managing their contingent, non-desk, project-based workforce. The cloud-based platform and mobile apps address the unique challenges faced by companies hiring independent workers for short-term engagements.

Software Testing Shifts Beyond “Test Early, Test Often”

The global software testing market is projected to grow from $38.42 billion in 2023 to $90.39 billion by 2030. This substantial growth highlights the rapid adoption of new technologies and the increasing importance of software testing in today’s digital era.

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Testimonials

What clients say about us.

Arie Kotler,
President and CEO

GPM Investments / ARKO Corp

delaPlex has been a true partner...

The delaPlex team helped us design, build, validate, and deploy the Blue Yonder solution.

They were with us from the beginning and remain with us to help with ancillary support. delaPlex has been a true partner.

Jack Straughan,
Sr. Director of Underwriting

ADP TotalSource

This is a huge win for the department...

Thank all of you for your work and dedication here. This is a huge win for the department. Thank you so much for your support.

Hugh Massie,
Chief Executive Officer

DNA Behavior

delaPlex is an outstanding company...

delaPlex is an outstanding company that provides us with reliable service and security, which is essential for the future growth of our business. I have no hesitation in recommending delaPlex to any business.