Services : Managed Services

Drive value with on-demand teams from managed services.

Enhance Efficiency and Improve Quality

From proactive monitoring to issue resolution, our dedicated teams ensure the reliability, security, and efficiency of your systems while providing top-notch customer support.

Using a collaborative approach, we seamlessly integrate with your team to implement strategic solutions that enhance efficiency and tackle operational challenges. This allows your team to focus on strategic and more important business activities.

BENEFITS

Support specialists without
the overhead.

Enhance organizational performance with the following
benefits from the managed services offered by Delaplex.

Proactive Monitoring & Maintenance

Quickly identify and resolve issues with continuous IT infrastructure monitoring, minimizing downtime and ensuring reliability.

Cost Predictability & Control

Control costs and budget effectively without unexpected IT expenses with a fixed managed services pricing model.

Access to Specialized Expertise

Skilled professionals who specialize in various areas of technology ensure your systems are managed and optimized.

Scalability & Flexibility

From expanding operations to integrating new software, you can quickly and easily scale your team up or down to fit your needs.

Enhanced Security & Compliance

Experts provide robust security measures and adhere to regulations to protect data, maintain compliance, & mitigate risks.

Focus on Core Business Objectives

By leaving the day-to-day support to our specialists, your team can focus on core business activities and strategic initiatives.

Cloud
Management

Seamlessly transition to the cloud, ensuring reliability, scalability, and security, while optimizing costs and gaining real-time insights into cloud performance for well-informed decision-making.

Enhanced Scalability: Easily scale resources up or down to meet fluctuating demands, ensuring cost-efficiency and agility.

Improved Security: Monitor cloud environments for potential threats & vulnerabilities, enhancing protection & compliance.

Real-time Insights: Gain actionable insights into performance and usage, enabling well-informed decision-making.

Reduced Downtime: Proactively monitor cloud environments to identify and address issues before they impact operations.

Support &
Help Desk

Our dedicated and experienced support teams offer prompt assistance and effective resolutions for customer needs and issues. Our team members treat your customers as their own, enhancing satisfaction, retention, and loyalty.

Rapid Issue Resolution: Receive prompt assistance & resolution for technical issues, minimizing downtime and disruption.

24/7 Availability: Access support services round-the-clock, ensuring continuous operations and peace of mind.

Improved Productivity: Empower employees with efficient support services, enabling them to focus on responsibilities.

Enhanced User Satisfaction: Provide users with reliable support and assistance, fostering trust and loyalty to your organization.

Middleware
Hosting

delaPlex provides the expert resources, infrastructure and services needed to support the integration, deployment and management of middleware applications.

Scalability: Easily scale resources to accommodate changing workloads and business needs, ensuring flexibility and agility.

Enhanced Performance: Optimize middleware environments for speed & efficiency, improving responsiveness & user experience.

Simplified Management: Streamline middleware administration and maintenance tasks, reducing complexity and overhead.

Seamless Integration: Ensure seamless integration of middleware applications, facilitating efficient data exchange and communication.

Cost
Predictability

Tailored cost models ensure expenses are controlled and forecasted accurately, allowing for effective budget planning and resource allocation.

Budget Optimization: Gain insights into anticipated costs and allocate resources, maximizing ROI and minimizing waste.

Accurate Forecasting: Predict future expenses with confidence, enabling proactive financial planning and decision-making.

Financial Transparency: Understand the breakdown of costs and expenses, enhancing visibility and accountability.

Risk Management: Identify potential cost overruns and budget deviations early, allowing for timely corrective actions.

Testimonials

What clients say about us.

Arie Kotler,
President and CEO

GPM Investments / ARKO Corp

delaPlex has been a true partner...

The delaPlex team helped us design, build, validate, and deploy the Blue Yonder solution.

They were with us from the beginning and remain with us to help with ancillary support. delaPlex has been a true partner.

Jack Straughan,
Sr. Director of Underwriting

ADP TotalSource

This is a huge win for the department...

Thank all of you for your work and dedication here. This is a huge win for the department. Thank you so much for your support.

Hugh Massie,
Chief Executive Officer

DNA Behavior

delaPlex is an outstanding company...

delaPlex is an outstanding company that provides us with reliable service and security, which is essential for the future growth of our business. I have no hesitation in recommending delaPlex to any business.

Insights

Explore more case studies about our managed services.

MORE CASE STUDIES

Maximizing Workforce Management Efficiency through Proactive Customer Support Strategies

Learn how the Delaplex customer support team proactively modernized the client's workforce management system. By leveraging advanced technologies and strategic methodologies, delaPlex helped the client overcome operational challenges, leading to enhanced efficiency and growth.

Next-Gen Online Training Solution for Construction Education

Discover how Delaplex's innovative solution transformed construction education and training. Our solution combined Magento e-commerce framework, custom theme implementation, and Moodle integration, resulting in significant revenue growth, enhanced customer satisfaction, and increased user engagement. This further helped the client strengthen their online presence and course delivery.

Retail Advanced Scheduling Solution Using Blue Yonder WFM System

GPM Investments, LLC, in partnership with Delaplex, successfully implemented an advanced Blue Yonder Workforce Management System (WFM) across 1,400 locations. This deployment included cutting-edge scheduling and retail corporate planner modules, improving labor management, operational efficiency, and strategic growth support.

Event Labor and Talent Mobile Scheduling Platform

Delaplex delivered a mobile enterprise application that assists companies with managing their contingent, non-desk, project-based workforce. The cloud-based platform and mobile apps address the unique challenges faced by companies hiring independent workers for short-term engagements.

A global leader in technology consulting and services leveraging AI technologies to empower digital transformation.

Main Office

The Park Central Building
2970 Clairmont Road, NE
Suite 630
Atlanta, Georgia 30329

+1 404.876.3334 press 2