Services : Managed Services

Drive value with on-demand teams from managed services.

Enhance Efficiency and Improve Quality

From proactive monitoring to issue resolution, our dedicated teams ensure the reliability, security, and efficiency of your systems while providing top-notch customer support.

Using a collaborative approach, we seamlessly integrate with your team to implement strategic solutions that enhance efficiency and tackle operational challenges. This allows your team to focus on strategic and more important business activities.

BENEFITS

Support specialists without the overhead.

Enhance organizational performance with the following
benefits from the managed services offered by delaPlex.

Proactive Monitoring & Maintenance

Quickly identify and resolve issues with continuous IT infrastructure monitoring, minimizing downtime and ensuring reliability.

Cost Predictability & Control

Control costs and budget effectively without unexpected IT expenses with a fixed managed services pricing model.

Access to Specialized Expertise

Skilled professionals who specialize in various areas of technology ensure your systems are managed and optimized.

Scalability & Flexibility

From expanding operations to integrating new software, you can quickly and easily scale your team up or down to fit your needs.

Enhanced Security & Compliance

Industry experts provide robust security measures and adhere to regulations to protect sensitive data, maintain compliance, and mitigate cybersecurity risks.

Focus on Core Business Objectives

Leave the day-to-day support to industry specialists so your team can focus on core business activities and strategic initiatives.

Customer
Support Teams

Our 24/7 customer support teams offer prompt assistance and effective resolutions for customer needs and issues. Our dedicated and experienced teams treat your customers as their own, enhancing satisfaction, retention, and loyalty.

24/7 Assistance: Round-the-clock support for immediate assistance, ensuring continuous operation & minimal downtime.

Expert Guidance: Expertise for troubleshooting, optimizing performance, and maximizing utilization of managed services.

Customized Solutions: Tailored support addresses specific needs, enhancing satisfaction and value for clients..

Proactive Monitoring: Identify and resolve issues before they impact operations, ensuring seamless performance & reliability.

Application
Development Teams

Expert teams equipped with industry-leading tools and methodologies deliver end-to-end development services to create, maintain, and enhance applications. In addition, they ensure alignment with client needs within managed services frameworks.

End-to-End Development: Full-cycle services from conception to deployment for seamless app development and deployment.

Continuous Improvement: Iterative updates enhance app functionality, usability, and performance for sustained relevance.

Cost Efficiency: Utilize expert teams for development needs, reducing overhead costs and optimizing resource allocation.

Scalability: Flexibility to scale development resources based on project requirements, ensuring timely and efficient delivery.

Platform
Support Teams

Skilled professionals ensure the smooth operation and reliability of your platform, address technical issues and performance bottlenecks, and implement updates and enhancements to improve functionality and security.

Improved Collaboration: Customized DevOps cultural models emphasize values, such as team ownership and accountability.

Rapid Delivery: Increase the frequency and pace of releases so you can innovate and improve your product faster.

Security: Move quickly while retaining control and preserving compliance without sacrificing security.

Reliability: Ensure the quality of application updates and infrastructure changes to reliably deliver at a more rapid pace while maintaining a positive experience for end users.

CX Support
Teams

App Dev
Teams

Platform
Support

Technology
Consulting

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Insights

Explore more case studies about our managed services.

MORE CASE STUDIES

Modernizing Retail: Update and Deployment of ISV’s POS System

Learn how delaPlex modernized and deployed an outdated POS system for an ISV...

Optimized Food Service Management Software and Operations

Learn how a collaborative team created a highly flexible solution that optimized food...

Designed and Built a Centralized Supply Chain Control System

Learn how we created visibility across the supply chain network by building a...

AI-Driven Inventory Management and Forecasting Apps

Learn how we built demand forecasting and inventory replenishment tools, transforming a client's...

Testimonials

What clients say about us.

Arie Kotler,
President and CEO

GPM Investments / ARKO Corp

delaPlex has been a true partner...

The delaPlex team helped us design, build, validate, and deploy the Blue Yonder solution.

They were with us from the beginning and remain with us to help with ancillary support. delaPlex has been a true partner.

Jack Straughan,
Sr. Director of Underwriting

ADP TotalSource

This is a huge win for the department...

Thank all of you for your work and dedication here. This is a huge win for the department. Thank you so much for your support.

Hugh Massie,
Chief Executive Officer

DNA Behavior

delaPlex is an outstanding company...

delaPlex is an outstanding company that provides us with reliable service and security, which is essential for the future growth of our business. I have no hesitation in recommending delaPlex to any business.

A global leader in enterprise technology consulting and supply chain solutions.

Main Office

The Park Central Building
2970 Clairmont Road, NE
Suite 630
Atlanta, Georgia 30329

+1 404.876.3334 press 2