Insights : Case Study

02_GPM_Investments_Feature

Retail Advanced Scheduling Solution Using Blue Yonder WFM System

Overview

Delaplex designed, produced, and deployed an activity-based labor model to 1,400 locations using a new Blue Yonder Workforce Management System (WFM) Solution, incorporating advanced scheduling and retail corporate planner modules.

Client Needs

GPM sought a trusted partner with WFM expertise to help address their strategic objectives. Rapid growth had prompted GPM to reevaluate its current WFM system. They needed an enhanced labor workforce management tool to improve budget forecasting, scheduling, and time capture accuracy. The goal was to seamlessly address varying operating hours, store designs, and layouts across their numerous locations.

Project Challenges

One major challenge was designing and developing an implementation that could communicate with their legacy Kronos application for time off requests, accrual balances, and timecard maintenance. Additionally, it was essential to maintain current business operations while transitioning systems across 18+ brands and 1,400 stores in 22 states nationwide.

The Delaplex Solution

Delaplex designed and deployed an implementation plan for the new Blue Yonder WFM solution with advanced scheduling and retail corporate planner modules. The expert team at Delaplex delivered a highly accurate activity-based labor model, equipped with the necessary tools and training to adjust to multiple labor standards as GPM’s business grows and evolves. As a trusted Blue Yonder partner, Delaplex ensured the successful implementation of the WFM solution across all 1,400 GPM locations.

"Due to our rapid growth, we needed a WFM solution that would address immediate strategic objectives while also evolving with our business. We couldn’t have done it without Delaplex."

How We Did It

Expertise and Methodology

Legacy Integration

Analysis and Reporting

Custom Interface

Results

The implementation of the Blue Yonder WFM solution brought several key benefits to GPM Investments:

About The Client

GPM Investments, LLC is the largest privately-owned company in the convenience store channel of business. With over 1400 stores nationwide, the Richmond, VA based company operates or supplies fuel to 22 states nationwide under multiple brands. GPM’s continuous expansion has solidified them as the 6th largest convenience store chain in the country with more on the horizon.

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“The Delaplex team helped us design, build, validate and deploy the Blue Yonder solution and has remained with us for ancillary support. Delaplex has been a true partner.”

Arie Kotler
Chairman, President and CEO
GPM Investments, a subsidiary of ARKO Corporation

Summary

GPM Investments, LLC, in partnership with Delaplex, successfully implemented an advanced Blue Yonder Workforce Management System (WFM) across 1,400 locations. This deployment included cutting-edge scheduling and retail corporate planner modules, improving labor management, operational efficiency, and strategic growth support.

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