Supply Chain:
Testing as a Service (TaaS)
Automate. Transform. Accelerate.
Testing as a Service (TaaS) delivers consumption-driven, cost-effective, testing services that accelerate time to value of your enterprise software landscape.
We provide the skills, innovation, and processes that accelerate the digital transformation of supply chain systems and processes.
Testing as a Service from delaPlex

The delaPlex framework of testing capabilities builds the appropriate testing regime based on templates, skills and processes needed accelerate time-to-value, reduce risk and complexity and create a sustainable on-going platform.
With three levels of service, Essentials, Platform, and Enterprise, customers and partners can choose the right capabilities and expertise at the right time. Click to see a comparison.
The Testing Problem with Transformations
It is widely recognized that organizations on a digital transformation journey see the rapid and continuous deployment of software as the key enabler to success.
From Forbes to the World Quality report, “ Testing is the No.1 Barrier to speed and agility”… ”Testing is the final barrier to digital transformation”, software testing from Agile Projects to DevOps is becoming a critical process to address.
Testing consumes between 15-25% of any software project budget, a significant portion of this will be unplanned at the start. A recent survey of business highlighted that over and above costs, these were the three most critical issues:
- Time to Market
- Quality of Solution
- Successful Outcome
Under resourced, manual, unstructured testing approaches will inevitably extend go-lives and hypercare, erode user confidence and delay business transformations.

Benefits of Solving the Testing Problem

Financial
In development and project mode improved testing can reduce the overall testing costs by as much as 50%.
In a Continuous Delivery or DevOps model, testing can be improved by as much as 80-90%.

Innovation and Change
Organizations can deliver operational improvements in a dynamic, continuous manner to allow innovation to accelerate.
Time to value will be shortened, good ideas will be market-tested quickly, bad ideas fail quickly.

Quality and Security
Enterprise platform resilience in a constantly changing world is as critical as innovation is for organization to change at pace.
Full regression testing will be replaced by highly automated testing to focus on critical areas.

Sustainability
Systematic testing using leading tools and processes become a business enabler.
Business focus shifts to operational change versus technical tasks and delivers a more sustainable and lower-cost testing model.
How to Make Testing an
Opportunity to Accelerate
Strategy
An organizational testing strategy for both agile projects and DevOps operations determines the end-to-end enterprise landscape, testing required, operational and digital transformation calendar, defines clear roles, responsibilities, and dependencies. The testing strategy creates a framework, and key performance indicators (KPIs).


People
Supporting the testing strategy, the right people will be assigned for the tasks needed for each testing activity. Specialists will always be available. Every testing scenario will have a dedicated Test and QA manager as part of the engagement.
Processes
Repeatable, planned and detailed tasks and processes are at the core of a testing strategy. Detailed schedules, entrance and exit gates, environment management, training needs and reporting are all needed to develop a comprehensive testing strategy and testing plans.

delaPlex TaaS in Action - Case Study
What Testing as a Service Means to Cendyn
As a key partner, delaPlex has enabled Cendyn to accelerate the continuous development of their platforms and deliver enhanced capabilities to the hospitality groups and their customers.
Testing across the Cendyn platform limited release cycles, tied up critical resources and delayed innovation. delaPlex have partnered with Cendyn to develop the testing practices in line with its business needs. Initially working to release resources by developing a thorough automation capability and establishing a sustainable framework.
We worked to select and deploy the right tools, establish leading practice in all functions and create an agile organizational structure that continuously looks to improve delivery.
Cendyn, the worlds leading Hospitality Platform, delivers core services to the Worlds leading Hotel and Hospitality groups in Hilton, IHG, Marriott, Hyatt and Omni Resorts.
Their CRM SaaS platform manages over 1.5 Billion personalized communications, $5 Billion of conference and meetings bookings and $1.5 Billion of direct bookings.
The delaPlex TaaS Framework
No two projects and enterprise environments are the same, the same goes for testing strategies. Testing strategies are unique and cannot be copy and pasted.
The delaPlex framework of testing capabilities allows each scenario to build the appropriate testing regime based on templates, skills and processes needed accelerate time-to-value, reduce risk and complexity and create a sustainable on-going platform.
Features | Essentials | Platform | Enterprise |
---|---|---|---|
Test Manager & Strategy | |||
Core Test Plans & Scenarios | |||
Test Cases | |||
Requirement Traceability Matrix (RTM) | |||
Test Data Management | |||
Governance, Reporting & KPI’s | |||
RACI | |||
Management of Unit, SIT & UAT | |||
Entry & Exit Criteria | |||
Functional & Smoke Testing | |||
Additional App Environments | |||
Test Lead for Each Environment | |||
Additional Testing, UI, Web, API’s | |||
Automated Test Cases & Tools | |||
CI/CD | |||
Managed Software QA | |||
Additional 3rd Party Environments | |||
E-2-E Testing | |||
Performance & Security Testing | |||
Regression Matrix |
Features Included | Essentials | Platform | Enterprise |
---|---|---|---|
Test Manager & Strategy | |||
Core Test Plans & Scenarios | |||
Test Cases | |||
Requirement Traceability Matrix (RTM) | |||
Test Data Management | |||
Governance, Reporting & KPI’s | |||
RACI | |||
Management of Unit, SIT & UAT | |||
Entry & Exit Criteria | |||
Functional & Smoke Testing | |||
Additional App Environments | |||
Test Lead for Each Environment | |||
Additional Testing, UI, Web, API’s | |||
Automated Test Cases & Tools | |||
CI/CD | |||
Managed Software QA | |||
Additional 3rd Party Environments | |||
E-2-E Testing | |||
Performance & Security Testing | |||
Regression Matrix |
With three levels of service, Essentials, Platform, and Enterprise, customers and partners can choose the right capabilities and expertise at the right time.
Data Preparation, Quality and Management
A key element to a successful testing process is the development of a high-quality set of test data. Traditionally, this is the responsibility of customers and their partners. This often becomes a bottleneck that materializes close to System and E-2-E testing and can lead to delays. delaPlex can augment its Testing services with dedicated Data Preparation, Quality and Management workstream. This is available on request.

- Scale to Demand
Scale your testing capacity up or down according your ongoing demand - Reduce Testing Costs without Reducing Quality
Delivering and maintaining your testing capability can be expensive - Pay Only for What You Use
We provide testing services for your initiatives with flexible package options